Menu

PWB Beginner's Guide

Welcome to PBW.

Please check the necessary information
you need to know to use PBW more conveniently!

Q&A Support
Topics
MOA

There is a minimum order amount (MOA) for each Brands

If the total value of the products in your cart is below the required MOA, you will not be able to proceed to ORDER CHECKOUT.

Each brand has its own MOA requirement that must be met before you can complete your purchase.

You can view the MOA requirement on each brand's page or in your cart summary.

Payment Method

Multiple secure payment options available for your convenience.

Wire Transfer: Bank transfer directly to our account. Processing time: 1-3 business days.

Credit Card: Visa, MasterCard, and American Express accepted. Instant processing.

PayPal: Secure online payment through your PayPal account.

Letter of Credit (L/C): Available for large orders. Contact our team for details.

All transactions are secured with SSL encryption for your protection.

Shipping Method

We offer various shipping methods to meet your delivery needs.

Air Freight: Fastest delivery option, typically 3-7 business days.

Sea Freight: Most economical for large orders, typically 2-4 weeks.

Express Courier: DHL, FedEx, UPS available for urgent deliveries.

Shipping costs are calculated based on weight, volume, and destination.

Real-time tracking is provided for all shipments.

Order Status

Track your order through our streamlined status system.

Pending: Order received and awaiting payment confirmation.

Processing: Payment confirmed, order is being prepared.

Shipped: Order has been dispatched, tracking number provided.

Delivered: Order successfully delivered to destination.

Cancelled: Order has been cancelled (refund processed if applicable).

You can check your order status anytime in your dashboard.

Promotions

Take advantage of our special offers and bulk discounts.

Seasonal Sales: Special discounts during major shopping seasons.

Bulk Discounts: Save more when you order in larger quantities.

First Order Discount: New customers enjoy special pricing on first orders.

Loyalty Program: Earn points on every purchase for future discounts.

Subscribe to our newsletter to stay updated on the latest promotions.

Fulfillment Types

Peacock offers 3 fulfillment options for your orders

Standard: Ships from warehouse in Korea within 15 business days after payment confirmation. (sourcing required)

U-Quick: Ships from warehouse in Korea within 48 business hours after payment confirmation.

U-Direct: Ships from local warehouse within 48 business hours after payment confirmation.

Choose the fulfillment type that best fits your timeline and budget requirements.

Partner with PBW for Your Next Big Order

Join thousands of successful beauty businesses who trust PBW for authentic products, transparent pricing, and reliable global fulfillment. Your growth is our mission.

Verified Suppliers
Global Shipping
Compliance Support

Get started in minutes. No setup fees. Premium support included.